Frequently Asked Questions
Everything you need to know about shopping with Flames The Brand.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure tags are attached to be eligible for a full refund.
How do I determine my size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit.
Are your materials sustainably sourced?
At Flames The Brand, we prioritize quality and ethics. We use premium, durable fabrics and partner with manufacturers who follow fair labor practices.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Can I track my order?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.